Return Policy

At boufashion.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the items you've bought, we have a straightforward return policy to make the process as easy as possible for you.

1. Eligibility for Returns

Return Period: You can return eligible items within 7 days from the date you received your order. Please note that returns made outside of this period will not be accepted.

Condition of Items: The items must be in their original, unworn, unwashed condition with all tags and labels attached. Products that show signs of wear, damage, or are missing tags may not be eligible for return.

2. How to Initiate a Return

Contact Customer Service: First, reach out to our customer service team at boufashion.com. Provide your order number and let us know which items you wish to return and the reason for the return.

Return Authorization: Once we receive your request, we will issue you a return authorization number. Please make sure to include this number clearly on the return package.

Prepare the Return Package: Place the items you are returning in the original packaging, if possible. Include all accessories, tags, and any other items that came with the product.

3. Return Shipping

Pre - paid Return Labels: For eligible returns, we will provide you with a pre - paid return label. You can print this label and attach it to the return package. Please note that the cost of return shipping will be deducted from your refund amount, unless the return is due to our error (e.g., wrong item sent, defective product).

Customer - Arranged Shipping: If you choose to arrange your own return shipping, please use a trackable shipping method. We are not responsible for items lost or damaged during return shipping if you do not use a trackable service.

4. Refund Process

Inspection of Returned Items: Once we receive the returned items, we will inspect them to ensure they meet the eligibility criteria. If the items are in acceptable condition, we will process your refund.

Refund Method: The refund will be issued to the original payment method used for the purchase. Please allow 7 business days for the refund to be reflected in your account, depending on your financial institution's processing times.

5. Non - Returnable Items

Final Sale Items: Items marked as "final sale" are not eligible for return. These are typically items on clearance or with special discounts.

Personalized or Custom - Made Items: Any personalized or custom - made clothing items, such as monogrammed shirts or tailored suits, cannot be returned, as they are made specifically for you.

6. Exchanges

If you would like to exchange an item for a different size, color, or style, please follow the return process as described above. Once we receive and process your return, you can place a new order for the item you want to exchange it with.

We hope this return policy gives you the confidence to shop with us at boufashion.com. If you have any further questions regarding returns, exchanges, or our policy in general, please don't hesitate to contact our customer service team.